Before You Begin
Before starting the troubleshooting process, ensure you have read and followed the initial setup steps in the user guide.
General Troubleshooting Tips for Chromaglow - Video Guide:
Basic Troubleshooting Steps
1. Hard Reset the Controller - Video Guide:
If your lights aren't responding, or the app shows no connection:
Hold the button on the controller
Unplug the lights
Plug the lights back in
Continue holding the button for 10 seconds
Follow the set up steps to re connect your controller
2. Check App for Updates and Permissions
Open your device's App Store
Search for "Pixel Dancer" and check for available updates
When opening the app, allow all requested permissions:
Local network access
Bluetooth
Location services
3. Verify Light Count Settings
If the lights aren't responding in Direct Mode:
Go to Settings in the app
Locate Port 1 and Port 2 light count settings
Enter the exact number of LEDs installed (each strand has 25 lights)
Example: For two RGB strands, enter 50 lights in Port 1 light count
Network Mode Troubleshooting
1. Firmware Updates
Check the controller firmware version is up to date. This changes occasionally. The best place to check for the latest firmware version is at https://minleonusa.com/support/?rainminRGB
To update firmware:
Switch to Network Mode
Go to Settings
Look for "Check Update" near Port Light Count settings
Click Update and wait for confirmation
2. Wi-Fi Configuration
Important: Chromaglow controllers require a 2.4 GHz network band
If you don't have access to a 2.4 GHz network:
Contact your network provider for instructions on enabling 2.4 GHz band. Some common network instructions are linked below.
Ensure you're connected to the same network used during initial setup
Web UI Issues
Random Light Behaviour
If lights are turning on/off randomly or showing unexpected patterns:
Open Pixel Dancer app settings
Navigate to the Web UI interface
Go to the 'Shows' section
Unselect any preset shows (tap the blue checkmarks)
Check timezone settings:
Go to Configuration
Select the correct timezone
Verify 24-hour time matches your local time