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Chromaglow (24V) Sunset: What’s Changing and What to Expect

We’re winding down the original 24V Chromaglow line so we can focus on the next generation: Chromaglow Pro. Below is what to expect, how we’ll support you, and the options available if you’re using 24V today.⁠

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Written by Emma Sheldon
Updated over 3 weeks ago

Key dates

  • Early September: Sunset notices begin

  • October 1, 2025: Clearance pricing starts for remaining 24V inventory

  • Once it’s gone, it will not be restocked

  • Chromaglow Pro begins rolling out with limited inventory in September, with more on the way⁠⁠⁠⁠​

What “sunset” means

  • We’re no longer making the 24V Chromaglow system

  • Remaining items will be available at reduced “clearance” pricing while supplies last⁠⁠​

Compatibility at a glance

24V Chromaglow and Chromaglow Pro use different power systems and parts

They aren’t plug‑and‑play compatible⁠⁠⁠⁠​

How we’ll support you

Still using 24V Chromaglow? Our team will continue to help with phone and basic troubleshooting

Warranty

  • After 24V inventory sells through, warranties are handled case‑by‑case

  • If your situation is unique or time‑sensitive, ask to speak to a team member—we’ll take a closer look and make sure you get a fair solution.

Your options

  • Pick up remaining 24V items at clearance pricing while available

  • Plan an upgrade to Chromaglow Pro with our team’s guidance

Not sure what’s right for you? Tell us about your setup and timeline, and we’ll recommend the smoothest path⁠⁠​

Why customers are moving to Chromaglow Pro

  • Longer runs and fewer power injections with 48V architecture

  • True whites and vibrant color with RGBW LEDs

  • Cleaner installs with pro‑grade hardware

  • Works via Bluetooth or Wi‑Fi and is compatible with Alexa and Google Home

  • Ongoing training and resources to help you install and use it with confidence⁠⁠​

Frequently asked questions

Can I mix 24V Chromaglow with Chromaglow Pro?

No. They use different power and components, so they aren’t compatible.⁠⁠⁠⁠​

Will you still help with my 24V setup?

Yes. We’ll continue phone and general troubleshooting support. If parts aren’t available, we’ll discuss upgrade or referral options with you.⁠⁠​

When is Chromaglow Pro available?

Initial inventory is arriving in September with more restocks planned.⁠⁠​

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