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Chromaglow (24V) Sunset: What’s Changing and What to Expect

We’re winding down the original 24V Chromaglow line so we can focus on the next generation: Chromaglow Pro. Below is what to expect, how we’ll support you, and the options available if you’re using 24V today.⁠

Emma Sheldon avatar
Written by Emma Sheldon
Updated over 3 weeks ago

Key dates

  • Early September: Sunset notices begin

  • October 1, 2025: Clearance pricing starts for remaining 24V inventory

  • Once it’s gone, it will not be restocked

  • Chromaglow Pro begins rolling out with limited inventory in September, with more on the way⁠⁠⁠⁠​

What “sunset” means

  • We’re no longer making the 24V Chromaglow system (also known as the 'original' Chromaglow System).

  • Remaining items will be available at reduced “clearance” pricing while supplies last⁠⁠​

Compatibility at a glance

24V Chromaglow and the new Chromaglow Pro line use different power systems and parts. They are not compatible.

How we’ll support you

Still using 24V Chromaglow? Our team will continue to help with basic troubleshooting.

Warranty

  • After 24V inventory sells through, warranties are handled case‑by‑case

  • If your situation is unique or time‑sensitive, ask to speak to a team member—we’ll take a closer look and make sure you get a fair solution.

Your options

  • Pick up remaining 24V items at clearance pricing while available

  • Plan an upgrade to Chromaglow Pro with our team’s guidance

Not sure what’s right for you? Tell us about your setup and timeline, and we’ll recommend the smoothest path⁠⁠​

Why customers are moving to Chromaglow Pro

  • Longer runs and fewer power injections with 48V architecture

  • True whites and vibrant color with RGBW LEDs

  • Cleaner installs with pro‑grade hardware

  • Works via Bluetooth or Wi‑Fi and is compatible with Alexa and Google Home

  • Ongoing training and resources to help you install and use it with confidence⁠⁠​

Frequently asked questions

Can I mix 24V Chromaglow with Chromaglow Pro?

No. They use different power and components, so they aren’t compatible.⁠⁠⁠⁠​

Will you still help with my 24V setup?

Yes. We’ll continue phone and general troubleshooting support. If parts aren’t available, we’ll discuss upgrade or referral options with you.⁠⁠​

When is Chromaglow Pro available?

Initial inventory is arriving in September with more restocks planned.⁠⁠​

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