Skip to main content

A Guide to Illuminated Sculptures and Custom Orders at Big Star Lights

A quick guide to pre‑designed and custom illuminated sculptures and related items for commercial and public spaces. Learn what you can order, typical timelines, how the process works, and how to contact our team.

Emma Sheldon avatar
Written by Emma Sheldon
Updated over a month ago

What you can order

  • Pre‑designed illuminated sculptures

    • Animals and wildlife such as polar bears, moose, bison, penguins, and mammoths.

    • Holiday icons including giant ornaments, gift boxes, snowflakes, stars, trees, and reindeer.

    • Walk‑through pieces and selfie stations like arches, frames, presents, and tunnels.

    • Accent clusters of smaller stars, snowflakes, and presents for entries and concourses.

  • Fully custom illuminated sculptures Can’t find exactly what you’re after on our store? A custom structure, motif, pole mount, or sculpture may be right for you!

    • Bespoke brand shapes, mascots, local landmarks, abstract art, and more!

    • Interactive options that visitors can walk through.

    • Customizable specifications including size, color palette, warm or pure white lights, twinkle effects, optional clear “bead” sparkle, and base or mounting style.

  • Street hardware and motifs

    • Pole mounted motifs and banner‑style décor with installation brackets

  • Marquee letter signs

    • Custom marquee lettering with typical 6–8 week lead timelines, often timed with container deliveries when possible.

  • Other custom orders (non‑sculpture)

    • Custom string‑light runs and colors in case quantities, with lead times dependent on season, minimum order quantity, and factory capacity.


Lead times

  • Pre‑designed & custom sculptures

    • Approximately 5 weeks to a few months end‑to‑end, depending on size, complexity, and seasonality.

  • Marquee letter signs

    • Typically 6–8 weeks, sometimes aligned with container schedules or palletized separately depending on order size.

What affects timelines:

  • Design complexity and number of revisions

  • Seasonal demand and factory capacity

  • Shipping mode and whether we consolidate on a container

  • Destination, import clearance, and your target installation date


The custom order process

  1. Discovery and intake

  • Share goals, inspiration images, quantity, approximate size, colors, desired effects (twinkle, bead “sparkle”), installation location, power access, weather exposure, and how it will be secured.

  • If needed, we book a short design call to refine creative direction and feasibility, then capture a clear brief for quoting.

  1. Concept and design

  • Choose a pre‑designed piece to customize or proceed with a bespoke concept.

  • We align on dimensions, colors, lighting effects, finish options, and base or mounting style. Renders or references are provided as needed.

  1. Quoting

  • After intake or the design call, we assemble pricing. Target turnaround is about a week for standard cases.

  • For fully custom pieces, a quote follows after specifications are confirmed.

  1. Approval and payment

  • Approve final design and pricing in writing.

  • Payment options include Tabit financing (Canada only) or a 50% deposit at order time, and 50% prior to domestic shipment.

  1. Production

  • Timelines vary with complexity; plan for 5 weeks to a few months including transit. Pre‑designed options may be faster.


Warranty

  • Illuminated sculptures include a 5‑year seasonal warranty, designed for commercial and public spaces.


How to contact us

  • Website chat

    • Ask to speak with a team member via our live chat, or follow the chat prompts to enquire on the illuminated sculptures webpage

  • Book a quick design call

    • Schedule a 20‑minute call to refine your idea and start a quote.

  • Illuminated Sculptures landing page

    • Browse options and start the conversation from the page.


Related offerings

  • Pole mounted motifs and banner‑style décor with dedicated brackets and coordinated mini‑light wraps.

  • Marquee letter signs with typical 6–8 week timing and container alignment when feasible.

  • Custom string‑light orders and colors in case quantities (timing depends on season and factory capacity).

Did this answer your question?